Our Policies
Reservations
6 hour stays or reservations from 3pm to 11am
- 6 Hours: Call Customer Service the day in which you are interested in reserving to see if it is available
It's required to pay the COMPLETE TOTAL for your stay, so your reservations can be book and marked as prepaid.
Client Discounts
- Ladies Day - 20% Discount on Tuesdays
- Military Officers/Veterans (Evidence of Up to Date Identification Card)
Payment Methods
- Credit or Debit (Visa, MasterCard, American Express, Discover)
- ATH Mobil
Cancellation Policy
Communicate with us 24 HOURS BEFORE your reservation date.
We offer you two options:
- Cancellation and Refund
- Date Change
PLEASE NOTE: If you do not call to cancel within the window of 24 hours, a refund or change of date will not be available.
In-Room Service Menu
During your stay, you can order:
- Drinks With and Without Alcohol
- Variety of Chips
Customer Service
Available from 7am-11pm (Monday-Sunday)
1 (888) 279-9593
English 
Español de Puerto Rico